Frequently Asked Questions
Find answers to the most frequently asked questions about our store and fitness products.
Answers about shipping, returns, and more.
Shipping & Returns
What if I'm not satisfied with the product?
Your satisfaction is our priority. We are so confident in the quality of our fitness products that we offer a 30-day money-back guarantee. If you are not satisfied, we will refund your money without hassle.
How long does shipping take?
We ship throughout mainland Spain in 24-48 business hours. For the Balearic and Canary Islands, the delivery time is 3-5 business days. You will receive an email with the tracking number as soon as your order is shipped.
Do you have more questions? Contact us
How much is shipping? Where do you ship to?
We offer FREE shipping on orders over €50 for all of peninsular Spain. For smaller orders, the shipping cost is just €4.99. We also ship to the Balearic Islands, Canary Islands, and Portugal.
How can I track my order?
Once your order has been shipped, you will receive an email with the tracking number so you can track your package at all times. You can also check the status from your account on our website.
Do you have more questions? Contact us
Are the products professional grade?
Yes. All our fitness products are selected and tested by professional trainers. We work with high-strength and durable materials to ensure your equipment withstands the most demanding workouts.
Can I return a product?
Of course. We accept returns within 30 days of receiving your order, provided the product is in its original condition. The process is simple: just contact us and we'll guide you step by step.
All about our fitness products
Product Information
What kind of fitness equipment do you sell?
We offer a wide range of fitness products: from dumbbells, resistance bands, and mats, to more advanced equipment like Olympic bars, kettlebells, and functional training accessories. Everything you need to train at home or at the gym.
Are the products suitable for beginners?
Absolutely. We have products for all levels, from beginners to advanced athletes. On each product page, you'll find recommendations regarding the appropriate experience level.
Where are your products from?
We work with trusted European suppliers who meet the highest quality standards. All our products undergo quality control before arriving at our warehouse in Spain.
Do you have more questions? Contact us
Do you offer advice on which product to choose?
Yes. Our customer service team consists of people who are passionate about fitness. Write to us, and we'll help you choose the perfect product based on your goals and training level.
Do you have a loyalty program or discounts?
Yes, subscribe to our newsletter and you'll receive exclusive offers, early access to new products, and special discounts for returning customers. Plus, we post regular promotions on our website and social media.
"Incredible quality and very fast shipping. I bought some resistance bands and dumbbells, and they exceeded my expectations. The customer service team helped me choose the perfect weight. 100% recommended."
Carlos M. — Madrid, Spain.